Doxai Appoints Head of Customer Experience

DoxAI appoints Laura Gaskell as the new Head of Customer Experience.

DoxAI, a venture of Lakeba group, appoints Laura Gaskell, who has been building and supporting the entire APAC client base from SMB to enterprise for a significant time.

Commenting on the appointment DoxAI CEO and Managing Director, Adrian Vallino, said,

“I’m ecstatic that Laura has joined our business to lead our Customer Experience team as DoxAI continues its growth strategy. Laura already has a wealth of experience with our customers and products from her previous role as Client Success Manager, so pairing Laura’s distinctive expertise alongside our global digital capabilities allows us to think holistically about the customer journey overall”

Laura Gaskell said,

”I have been very fortunate to be invited back to Lakeba to work with the DoxAI team as Head of Customer Experience, not only will I have the opportunity to support our largest client portfolio across our Digital Marketplace, but our clients will now have access to DoxAI’s workflow automation solutions to help streamline their digital transformation projects. It’s a winning combination and I’m very excited to help shape the DoxAI customer experience!”

About DoxAI

DoxAI, is the go-to company supporting all businesses that have a need to replace repetitive, disconnected processes and systems. By rapidly deploying AI (Artificial Intelligence) solutions, the customer’s competitive advantage is accelerated in an ever-changing compliance-controlled environment. DoxAI’s focus is on empowering businesses on a global scale by providing a growing one-stop digital platform of independent services. DoxAI is a Venture of the Lakeba group. Founded by Giuseppe Porcelli, Entrepreneur and Visionary of Future Technology.

Author:
Vanessa Puli
Senior Writer
BlueChip Communication

Download Laura’s PDF here

Download PDF here

About Lakeba

Lakeba builds businesses that are optimised for high returns from low investment, at low risk when compared with the start-up sector. It utilises proprietary artificial intelligence (AI), decades of business and technology experience, and scalable shared services, to support each phase of business building. So far it has ‘conceived, created and commercialised’ 15 ventures, of which three have already been spun-out.

The unique Lakeba AI ‘neural network’ ‘conceives’ opportunities by continually interrogating the internet to establish patterns which suggest a business ‘need’ that could be solved digitally. Its entrepreneurs then double check this analysis and determine the viability of the business idea and its commercial potential.

To ‘create’ a venture, Lakeba works with partners, industry, and the wider innovations ecosystem to create digital technologies that eliminate the frictions identified by the neural network. A team of technologists, designers, and entrepreneurs build out the value proposition and establish the business. Lakeba invests its time, capabilities, capital and resources to craft ideas into reality.

‘Commercialise’ is the final stage of the Lakeba process. Once the digital proof of concept delivers on its promise, it is enhanced with radical intelligence. Working with partners, investors and the customers, Lakeba’s team refines and optimises the operations and distribution to rapidly commercialise the venture. This ensures the business continuously delivers value to customers as it scales and diversifies across industries and the globe.

Lakeba Group was founded by Giuseppe Porcelli, Entrepreneur and Visionary of Future Technology.