About the role

The ideal candidate will have a strong experience in support customer-facing cloud operations to ensure 99.999% uptime and an aptitude with the ability to lead in-depth technology discussions in cloud operations.

Job duties

  • Designs, builds, tests, deploys, analyses, administers, monitors and maintains 24×7 Cloud-based service.
  • Researches and recommends the procurement and use of Azure Cloud-based infrastructure services.
  • Provides support and issue investigation and resolution for all internal and client facing Cloud-based solutions.
  • Actively mentors all staff on the proper use of all Cloud-based services.
  • Provide 24/7 operational support for production network, servers and systems.
  • Reviews, evaluates, specifies, designs, maintains, and documents system architecture, system configuration, system monitoring and system performance monitoring.
  • Contributes to setting priorities, establishing milestones and deadlines for product releases.
  • Works directly with NOC, QA and Engineering to trouble-shoot system issues and deliver timely resolutions.
  • Process and complete simultaneous projects in an accurate and timely fashion.

Qualifications and requirements

  • Deep technical familiarity with Azure and its components, virtualization and networking.
  • 4+ years of experience with Microsoft Azure cloud based IaaS, PaaS or SaaS.
  • Expert level understanding and knowledge of Microsoft Azure services (Virtual Machines, Websites, Storage Blobs, SQL Database, Virtual Network, Traffic Manager, Automation, Active Directory, CDN, Cache).
  • Expert level knowledge of Azure Site Recovery, Backups, Clustering, Load Balancing and SQL Always On, Virtual Networking, Site to Site VPN.
  • Working knowledge of Information Security, Data Privacy & regulatory compliance.
  • Bachelors degree in Information Systems/Computer Science.
  • Experienced working in a 24x7x365 SaaS environment.
  • Work closely with team members to understand requirements, review design documents, and provide release support and architecture planning.
  • Excellent interpersonal, verbal and written communications, analytical and presentation skills.
  • Ability to manage customer escalations and work under pressure
  • Capabilities to operate in a flexible team environment with minimal supervision
  • Windows Azure architecture and its components (Fabric, Compute, Storage)
  • Deep knowledge of Windows Azure Platform services
  • Azure Platform development and deployment concepts
  • Experience with Active Directory, Security, OS Internals concepts
  • Understanding of operational concepts like change management, on call rotations, escalations, uptime, etc.
  • Implementing Microsoft Azure Infrastructure Solutions 70-533 certification will be added plus
  • Work Location – Coimbatore Skills:- DevOps, Windows Azure and Microsoft Windows Azure